Returns & Exchanges
At Decowraps, we want your home to feel perfect, which is why we offer a 30-day return window for all unused and original-packaged home decor items. If your purchase doesn't meet your expectations, we are committed to making it right through an easy exchange or refund process.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original Decowraps packaging, ensuring all protective materials are included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing